Terms & Conditions

We sincerely appreciate your support of W2 Ranch LLC dba RY- Family Ranches. It is an honor for you to allow us to bring our premium beef from our family ranch to your table.

Order Fulfillment

We strive to fill and ship your orders as quickly as possible. The fulfillment times may vary between 1 and 14 days, depending on inventory and shipping logistics. As a small, family-operated ranch, some items may occasionally be out of stock. In such cases, we will reach out to find a resolution that works for you.

Please ensure your order details are correct before finalizing your purchase, as we are unable to modify or edit orders once they are placed.

Product Weight

Our beef products are sourced from individual animals, leading to natural variations in size and weight. While we provide general weight estimations, exact weights and cuts may differ slightly. We strive to offer accurate representations of each product and appreciate your understanding of this variability.

Shipping and Handling

Given the perishable nature of our products, we take utmost care in packaging and shipping to ensure they arrive in optimal condition. All orders are shipped frozen with dry ice or other variations of coolants to maintain product quality during transit. Our packaging is designed to keep products frozen for at least 3 days, but this may vary depending on external temperatures and geographic location.

We recommend that you plan accordingly to receive your order promptly upon delivery. Tracking information will be provided via email so you can monitor your shipment's progress. The packages will include set of instructions upon arrival. It is imperative you follow them should you have any issues with the arrival. Should you not follow these instructions upon arrival any issues with product will not receive any sort of refund. 

Payment and Billing

By placing an order, you confirm that you are authorized to use the provided payment method and authorize us to charge the total amount, including taxes and any applicable fees. Payment will be processed at the time of purchase.

If there are issues processing your payment, your order may be delayed or canceled. Please address any payment concerns promptly to avoid disruptions.

Returns and Refunds

Due to USDA regulations, we cannot accept returns for perishable items. However, if you encounter any issues with your order, such as damage, please contact us at ry-familyranches@outlook.com. Providing photos of the package and any issues will help expedite resolution.

We are committed to customer satisfaction and will work with you to find a fair solution.

Taxes

We collect sales tax on orders shipped to states where it is required. Taxes may vary based on current rates and regulations.

Customer Responsibility

Please ensure the accuracy of your shipping address at the time of purchase. We cannot be held responsible for delays or lost packages due to incorrect addresses but will do our best to assist with solutions.

Website Terms of Service

These terms and conditions outline the rules and regulations for the use of W2 Ranch LLC dba RY- Family Ranches, ry-familyranches.com. 

Acceptance of Terms

By accessing this website, you agree to comply with the terms and conditions stated here. Do not continue to use RY- Family Ranches website if you do not agree to all of the terms and conditions listed.

Modification of Terms

RY- Family Ranches reserves the right to update or change these terms at any time. Continued use of the website following such changes constitutes your acceptance of the new terms.

Use of the Website

This website provides information about RY- Family Ranches and our products. It is intended for customers and visitors interested in learning more or purchasing our products.

Intellectual Property Rights

Other than the content you submit, RY- Family Ranches and/or its licensors own all intellectual property rights and materials on this website.

Restrictions

You are specifically restricted from:

• Republishing website material elsewhere

• Selling or sublicensing any content from this site

• Publicly performing or displaying any site content

• Using the website in any way that harms the website’s functionality or user access

• Using the website to engage in any unlawful activity

Your Content

"Your Content" refers to any text, images, video, or other material you post to this website. By posting, you grant RY- Family Ranches a non-exclusive, worldwide, irrevocable license to use, reproduce, and distribute that content.

No Warranties

This website is provided "as is," with no warranties, express or implied. RY- Family Ranches makes no guarantees about the content’s accuracy, reliability, or availability.

Limitation of Liability

In no event shall RY- Family Ranches, its owners, officers, or employees be liable for any indirect or consequential damages arising out of your use of this website.

Indemnification

You agree to indemnify and hold harmless RY- Family Ranches  from and against any claims, liabilities, and expenses arising out of your use of this website or breach of these terms.

Severability

If any provision of these terms is found invalid or unenforceable under applicable law, that provision will be removed without affecting the validity of the remaining terms.

Governing Law & Jurisdiction

These terms are governed by the laws of the State of South Dakota. You agree to submit to the jurisdiction of state and federal courts located in South Dakota for any disputes.